André Tanaka — Design & Tech Leader

I’m a design and tech leader who loves crafting experiences that transform businesses and put a smile on users’ faces.

Projects

AI Commerce in WhatsApp
AI Commerce in WhatsApp See details (Coming soon)
RetailAI CommerceAgentic Design Magalu · 2025–2026

An AI shopping assistant on WhatsApp — the world’s first end-to-end conversational commerce.

  • Led end-to-end for Bain: research → MVP → conversational design, with Google and Meta.
  • Built around Lu, the world’s most-followed virtual influencer (30M+ followers).
  • 85+ NPS, 3× the conversion of e-commerce.
RoleProject Manager and Design leadership at Bain & Company
SmartThings Energy
SmartThings Energy See details (Coming soon)
SustainabilityMobile UXLATAM User Behavior Samsung · 2022

A Samsung SmartThings feature that tracks — and helps cut — appliances’ energy costs.

  • Created in Brazil; I led research and design of the POC and MVP.
  • Launched and scaled globally in SmartThings — 430M+ users.
  • Focus: sustainability, mobile UX, LATAM behavior.
RoleResearch and design leadership
UX for Safety
UX for Safety See details (Coming soon)
Mobile UXLATAM User Behavior Samsung · 2021

Security features in One UI, the interface on every Samsung Galaxy phone.

  • Led the discovery, definition and design of base One UI security features.
  • Tackled phone theft and identity fraud; researched for LATAM, launched globally.
  • Ships across Samsung’s Galaxy base — 1B+ active devices.
RoleResearch and design leadership
Design System for Regional News
Design System for Regional News See details (Coming soon)
Design SystemVisual Identity Globo · 2017

A unified design system — identity, motion and graphics — for Globo’s regional newscasts.

  • On the core team for the identity, motion and interactive systems.
  • Rolled out to 5 stations + 118 affiliates183M+ Brazilians.
  • Still on air today.
RoleDesigner on the core design-system team
Weather Systems Automation
Weather Systems Automation See details (Coming soon)
AutomationAugmented RealitySet Design Globo · 2016

Automated, live weather graphics for Globo’s newscasts.

  • As lead designer, moved from manual maps to automated live maps.
  • Deployed on Jornal Nacional (Brazil’s #1 newscast) and SPTV.
  • Blended automation, AR and set design.
RoleLead designer
Art Direction and Infographics
Art Direction and Infographics See details (Coming soon)
InfographicsVisual IdentityMotion Design Globo · 2017

The full visual language of Bem Estar, Globo’s national health show.

  • As lead designer and art director: visual identity and motion.
  • Produced daily infographics and set design.
  • Made health content clear and accessible nationwide.
RoleLead designer and art director
Other brands I worked with

Professional Experience

2022 — Present
Bain & Company
Expert Associate Partner, Design
2022 — Present

Leader of the Design guild in South America, working across industries with a focus on AI-related projects for Retail and Financial Services clients.

2017 — 2022
Samsung Electronics
UX Design Manager
2017 — 2022

Led the UX Design team in the Latin America Design Office, discovering and launching innovation projects for the mobile and digital-appliances businesses.

2010 — 2017
Globo TV
Design Lead
2010 — 2017

Designer and Art Director for strategic projects in the news department.

2006 — 2009
Caixa Econômica Federal
UX Analyst
2006 — 2009

Responsible for UX and testing on strategic ATM projects.

Education

Master’s Degree in Design
University of São Paulo · FAU USP (incomplete)
MBA in Innovation, Sustainability & Digital Technologies
University of São Paulo · POLI USP
Bachelor’s Degree in Design
University of São Paulo · FAU USP
Languages
Portuguese · NativeEnglish · FluentSpanish · FluentFrench · Intermediate
André Tanaka

Reach out to me!